BUILD PRIMARY RELATIONSHIPS

Accelerate customer activation and grow lifetime value with frictionless, personalized experiences.
Trusted By:
acorns svg
cash app
Citizens
Credit karma
findings svg
acorns svg
cash app
Citizens
Credit karma
findings svg
perpay svg

The Pinwheel Switch Kit

Help customers cut ties with their legacy bank with automatic detection and one-click switching of primary transactions.
Make direct deposit switching easy
Present a personalized prompt or incentive for switching direct deposit when intent is highest within the account opening flow.
Offer the industry's top performing deposit switch experience
Our algorithm routes users to the most optimized deposit switch experience, delivering 30% more switches than any other provider.
Automatically detect recurring payments
Our algorithm is 80% more accurate in detecting recurring payments when tested against competitive solutions.
Enable 1-click bill switching and cancellation
Offer 1-click switching for 100+ merchants and easy guided switches for 150k more without leaving your app.

Break through the top 2 barriers to primacy:

70%

of consumers would switch banks if they could transfer direct deposits in seconds

#1

way consumers reported choosing their primary bank is by where they pay most of their bills

70%

of consumers would switch banks if they could transfer direct deposits in seconds

#1

way consumers reported choosing their primary bank is by where they pay most of their bills

Save customers money while you make more

Bill Navigator saves customers money on their bills while enabling new revenue opportunities for your bank.

Personalize offers with better data

Our transactions dashboard will help identify where your customers have existing credit products outside your bank so you can tailor specific offers to bring those in-house.

Generate new revenue

Pair Bill Navigator with a premium checking product to generate a new subscription revenue stream.

Increase customer engagement

Subscription management brings your customers back to your banking app more frequently which gives you more opportunities to grow the relationship.

Reduce churn and prevent deposit flight

Stop customers from seeking bill management solutions elsewhere and risk them being upsold other financial products by another provider (e.g. credit cards or mortgages).

Save customers money while you make more

Bill Navigator saves customers money on their bills while enabling new revenue opportunities for your bank.

Personalize offers with better data

Our transactions dashboard will help identify where your customers have existing credit products outside your bank so you can tailor specific offers to bring those in-house.

Generate new revenue

Pair Bill Navigator with a premium checking product to generate a new subscription revenue stream.

Increase customer engagement

Subscription management brings your customers back to your banking app more frequently which gives you more opportunities to grow the relationship.

Reduce churn and prevent deposit flight

Stop customers from seeking bill management solutions elsewhere and risk them being upsold other financial products by another provider (e.g. credit cards or mortgages).

WIN PRIMACY

Pinwheel customers have achieved results including:

+
32
%
Direct Deposit Enrollment
-
65
%
Time to 1st Deposit
+
14
%
Lifetime Value

UNLOCK LIFETIME VALUE

Real-time income connectivity enables a more personalized experience, driving primacy and profitability

Instant Insights

Personalize account opening and reduce fraud with I-9 verification.

I-9 verification returned
PreMatch identifies payroll records based on customer profile data
Pre-qualify customers for personalized offers

Drive Direct Deposit

Accelerate intent and achieve the industry's best conversion rates with Pinwheel Prime’s intelligent waterfall.

Instant analysis of variables across provider eligibility, payroll scenario, device and credentials
Personalized, two-click switch
Identification of the optimal switching experience per user

Increase LTV

Direct deposit switch is just the beginning when you are connected to the core.

Monitor income growth
Receive alerts for changes to direct deposit allocations
Improve lifecycle decisioning with real-time income connectivity
“70% of consumers say they would be more likely to switch banks if they could digitally transfer their direct deposit in seconds.”
Savanta Research
February 2024

INDUSTRY LEADING CONVERSION

100% Credential-less Deposit Switch

See what's possible with first-of-its-kind income connectivity at account opening.

Open account
Payroll record
Matched
Identity
Verified
I-9
Verified
Income
YTD earnings confirmed
Customer Value
High
Full pay check switched
$3,200
Incentive eligible
$250
Mortgage payment detected
$4,326

INSIGHTS THAT MATTER

Helping you achieve and defend primacy is our only goal. Together we’ll design custom, actionable insights that increase the effectiveness of your engagement programs.

Primacy Assessment Product Image

Primacy Assessment

Our team of experts will work collaboratively with you to assess your current capabilities and build a roadmap to help you meet your goals for customer growth and engagement.

Share of Income Product Image

Share of Income

Pinwheel solves the income gap, giving you first-of-its-kind income insights to power your primacy campaigns.

Primacy Assessment Product Image

Primacy Score

Understand your position in each customer's financial stack with Pinwheel's proprietary Primacy Score.

Lifecycle Personalization

Use real-time income insights to enable next generation offer personalization wherever your customers need you the most.

Banking transformed white paper

THE POWER OF PRIMACY IN RETAIL BANKING

Explore our latest white paper to understand common challenges in the retail banking industry as we battle for customer growth and loyalty.